Privacy and Data

Calculators run in the browser

The calculators run in the browser, and the numbers entered into them are never sent to a server. Position size, margin and pip value are worked out on the reader's own device, so the figures typed in stay on that device. Nothing is stored on the desk's side because nothing is transmitted.

This matters for a reader working out something like the margin on a 0.10-lot gold position, which at 1:200 is about $85.50. That calculation happens locally. The desk does not see the amount, the account balance or the leverage a reader is considering.

Retention periods for logs and correspondence, and what actually deletes them

Server logs are kept for a short operational window and are then overwritten or deleted automatically by the hosting environment, not by a manual annual purge. The exact number of days depends on the host's rotation settings and on whether a security incident requires a log to be preserved for investigation. Correspondence is kept for as long as needed to resolve the enquiry and to satisfy any record-keeping obligation that applies.

Deletion happens in three ways: automatic rotation for logs, manual deletion of an email thread once an enquiry is closed, and deletion on request where no legal duty requires retention. Clearing your browser's site data deletes the local storage and cookies held on your device, which is the only copy of your calculator inputs and preferences. The site cannot delete browser data it never held.

No backup is kept indefinitely for convenience. Where a backup exists, it is retained only for the period needed to restore service after a failure and is then discarded under the same schedule as live data. The retention period for any specific item therefore depends on its purpose, and you can ask which period applies to your correspondence rather than being given a single blanket figure that would be inaccurate.

The cookie types this site uses and the job each one performs

This site uses a small number of first-party cookies and similar local storage entries, and each is limited to a specific job. A preference cookie remembers choices such as whether you have dismissed a notice, so the same message does not reappear on every page. A security cookie helps distinguish normal browsing from automated abuse, and a session cookie keeps a single visit consistent while you move between pages.

Broker cookies are not set by Bendigo Bullion. When you follow a link to FxPro, that broker may set its own cookies on its domain under its own policy, and those cookies are outside this site's control. The site does not set advertising cookies, does not run a cross-site tracking pixel, and does not use cookies to build a behavioural profile for ad targeting.

You can remove or block cookies through your browser settings, and doing so will not stop the calculators from working, because the maths runs locally. Blocking cookies may mean a preference is forgotten between visits, but no core content is gated behind a cookie. The exact list of cookies active on any given day depends on which features are enabled, and the site names them in the browser rather than hiding them behind a generic consent wall.

Brokers set their own cookies

A broker sets its own cookies under its own policy, and that policy is the one that applies once a reader follows a link to the broker. The desk does not control those cookies and cannot read them. A reader who wants to know what a broker tracks should read the broker's privacy policy before opening an account.

The regulator position is worth repeating here because it affects where a reader's data goes. FxPro is licensed by the FCA (UK) and CySEC. It does not hold an ASIC licence, so Australian residents deal with an offshore entity — check this before funding. That includes checking how the offshore entity handles personal information.

The third parties that can see a request and what each one receives

The third parties involved are limited to the web host that serves the pages, the broker FxPro when you choose to follow a link, and any email provider used to receive your correspondence. The host receives the standard request data needed to deliver a page, such as IP address, browser type and requested URL. The broker receives data only after you leave this site, under its own privacy policy.

No advertising networks, data brokers or social media pixels are embedded in the pages. The calculators do not call an external API, so the numbers you type are not sent to a third-party service for processing. If the site later adds an embedded video or a map, that provider would become a third party and would be named here before the feature goes live, rather than disclosed after the fact.

Email correspondence is handled by an email provider that stores messages on its servers, and that provider's terms govern retention. Bendigo Bullion does not sell, rent or trade reader data to any third party. Where a third party is involved, it is because a function cannot be performed otherwise, such as delivering a page or receiving an email, and each is bound by its own contractual and privacy obligations.

What Bendigo Bullion stores on its own servers and what never leaves your device

Bendigo Bullion stores only what you deliberately send through a contact form or email, such as your name, email address and message, plus basic server logs that record the request time, page requested and browser type. It does not store calculator inputs, account balances, trading positions or any financial details you type into the tools, because those entries are processed in your browser and are never transmitted to the site.

The site does not store payment information, identity documents or broker account credentials. It does not create user accounts and does not hold a database of reader profiles. Any A$ amounts or position sizes you enter into the margin or pip calculators exist only in your browser's memory for that session and are discarded when you close or refresh the tab, so there is no server-side record to retrieve later.

Server logs are kept for a short operational period to diagnose faults and defend against abuse, and they are not combined with any other data to build a profile. Because the site does not require registration, the only lasting record tied to you is the correspondence you choose to send, and that correspondence is retained only as long as needed to answer your enquiry and meet any legal obligation.

Your rights over the data you have sent and the exact steps to exercise them

You have the right to ask what personal data Bendigo Bullion holds about you, to have it corrected if it is wrong, and to have it deleted where there is no legal reason to keep it. Because the site holds little beyond correspondence, a request usually concerns an email you sent. You can make a request by writing to the contact address published on the site and stating clearly what you want done.

A request should include enough detail to identify the correspondence, such as the email address you used and the approximate date, so it can be located without collecting more information than necessary. You do not need to give a reason for the request. The site will respond within a reasonable period and will explain any legal basis for withholding a specific item, rather than refusing the request as a whole.

You also have the right to object to a particular use, such as receiving a reply, though objecting to a reply means the enquiry cannot be answered. If you are not satisfied with the response, you can raise the matter with the appropriate privacy regulator. These rights apply to personal data; they do not apply to the calculator inputs, which are never received by the site and therefore cannot be accessed or deleted by it.

Affiliate tracking when you click through to a broker, stated without euphemism

Bendigo Bullion may earn a commission when a reader follows a link to FxPro and opens an account, and that arrangement is disclosed plainly rather than buried. The tracking works by placing an identifier on the outbound link so the broker can attribute the visit to this site. No commission is paid by the reader, and the presence of an affiliate link does not change the reference price, the worked margin figure or any other number shown in the calculators.

Affiliate tracking does not give Bendigo Bullion access to your broker account, your trades, your balance or your identity documents. The broker sees the referral identifier and its own account data; this site sees only aggregate counts of clicks, not who clicked. The arrangement does not create an advisory relationship, and nothing on the site is personal advice to buy or sell gold.

Because FxPro is licensed by the FCA (UK) and CySEC and does not hold an ASIC licence, Australian residents deal with an offshore entity, and that caveat applies whether or not a link is monetised. The affiliate relationship is not a recommendation of the broker's costs, which consist of spreads, commissions and swaps that vary by account and market conditions, so you should verify them on the broker's own documents before funding.

Traffic counting and local storage

Only aggregate traffic counts are collected, such as how many visits a page receives. These counts are not used to build a profile of an individual reader and are not sold. The aim is to know which pages are read, not who is reading them.

Local storage holds the reader's own preferences, such as a chosen setting in a calculator or a dismissed notice. That data sits in the reader's browser and can be cleared by the reader at any time. It is not a login and it does not identify anyone to the desk.